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Welcome Login Sign up Home Solutions Forums How can we help you today? Enter your search term here... Search New support ticket Check ticket status Knowledge base Classic desktop client Getting Started 6 How do I change the default location of my downloads? How do I add a torrent? What do I do once my torrent is downloaded? How do I pause or delete a torrent? What is seeding? See all 6 articles Trending 5 During installation, why is my Anti-virus flagging µTorrent as malware? How do I remove the advertising? How do I send files to friends and family? Does your software support proxies? When I pause a download, why does the torrent client keep downloading or uploading? Troubleshooting 10 Why do I get a ‘Disk Write Error’? Why do I get a ‘The process cannot access the file because it is being used by another process.’ error? What do the terms ’hashfails’ and ’wasted’ mean? How do I fix ’Error: Unable to save the resume file’? What does Disk Overloaded in the status bar mean? See all 10 articles uTorrent Web desktop client Getting Started 8 How do I get started? Whats the benefit of using Adaware search assist? Do you recommend Adaware’s Browser Safety Extension? Why should I seed after I download? How do I set up my download to exclude some files? See all 8 articles uTorrent Web for Mac 3 uTorrent Web quit unexpectedly Can’t play audio or video in Safari ** will damage your computer. You should move it to the Trash. Trending 10 How do I find the files inside the torrent? How do I turn on or off notifications? Do downloads continue when I close the window? How do I use a scheduler? How do I change the default download destination? See all 10 articles Troubleshooting 6 Can I resume my download if it was interrupted? How long do I have to wait before I click play? How do I open files in my media player? I want to download several files. How do I know which files will download first? Can I watch while downloading? See all 6 articles KnowledgeBase uTWeb 1 How can I change the audio channels in videos? Android app Getting Started 5 How do I search for and add a torrent? How do I change the download location? How do I choose which files I want to download within a torrent? How do I pause downloading? How do I pause seeding? How do I play torrent files? Trending 7 Where are my downloaded files? How do I remove the advertising? Why is my download speed extremely slow? Why am I consuming much more data than the file’s download size? What is seeding? See all 7 articles Troubleshooting 25 Why can’t I open a magnet link anymore? The app hangs on gathering info. Why can I not play the file? I cannot download to my SD card. What am I doing wrong? Why does my download make progress but then stop or hang? After downloading a file, I cannot find it in my download location. Why? See all 25 articles BitTorrent Play Getting Started 4 What is Play? How do I connect my Play for Windows to my mobile device? Do I need uTorrent or another torrent client to use Play for Windows? What video files are supported? Play for Windows 5 What is Play for Windows? Where do I get Play for Windows? How do I connect my Play for Windows to my mobile device? I’m getting an error connecting my Windows computer - what now? Where do I enter the 4 digit pin on Play for Windows? Play for iOS 5 What is Play for iOS? Where do I get the iOS app? What can I do on the iOS app? How do I stream video on my iOS app? How do I download videos on my iOS app? Play for Android 4 What is Play for Android? Where do I get the Android app? What can I do on the Android app? How do I stream video on my Android app? Connection Guide 3 Is your computer on? Is BitTorrent Play Server installed and running? Are your devices on the same WiFi network? Community forums Showing recent updates Start a new topic Bittorrent Inc Forums Announcements 0 Feature Requests 0 Tips and Tricks 0 Report a problem 4 Mac OSX Catalina Installation Posted by Adi Kristi Satrio Utomo , 5 months ago Last Reply by Adi Kristi Satrio Utomo 5 months ago Downloading Posted by Dian Lolo , about 2 years ago Last Reply by Sheikh Sakib about 2 years ago Gathering Torrent info Posted by Doume AF , about 2 years ago Last Reply by Doume AF about 2 years ago See all 4 topics Home Solutions Forums Cookie policy We use cookies to try and give you a better experience in Freshdesk. You can learn more about what kind of cookies we use, why, and how from our Privacy Policy . If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies. We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy Policy , unless you choose to disable them altogether through your browser. Help Desk Software by...